Yes! All our products are sourced directly from the manufacturer and are 100% original with high-quality standards.

Our shoes are made from genuine leather, vegan leather, and breathable textile materials. You can find detailed material information in each product description.

Most of our models are water-resistant, but not entirely waterproof. You can wear them in rainy weather, but we recommend avoiding prolonged exposure to water.

Yes, our shoes follow European standard sizing. If you are between two sizes, we recommend choosing the larger size for a more comfortable fit.

Orders are prepared and shipped within 1-3 business days. Delivery time to European countries is usually 5-10 business days.

We ship our orders through DHL, UPS, and our trusted local logistics partners.

Yes! We provide free shipping on orders over a certain amount. Check our latest promotions for details.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the courier’s website.

You can return or exchange your order within 14 days. The product must be unused, undamaged, and in its original packaging. For more details, please visit our Return Policy page.

At Timm Collection, we use a secure payment system. The following payment methods are available:
✅ Credit/Debit Card
✅ PayPal
✅ Klarna (for select countries)
✅ Apple Pay & Google Pay